Direct Relief’s Replenishment Program provides a secure, efficient, transparent, and innovative approach to enable eligible low-income patients that lack health insurance to obtain needed charitable medications through nonprofit community clinics and health centers.

As the only U.S. nonprofit with VAWD certification licensed to distribute medications in all 50 states, Direct Relief is working with multiple healthcare manufacturers that donate needed medications to nonprofit clinics that provide care to eligible patients, leveraging economies of scale to reach targeted patients at nonprofit safety net clinics in five states — through a single source, at no charge to the patients. The program offers an alternative to navigating the myriad of individual patient assistance programs (PAPs) operated by separate healthcare companies.

How the Replenishment Program Works

“Direct Relief’s Replenishment Program streamlines our ability to provide high-quality care to the patients we serve. With a significant reduction in paperwork and with fewer packages to receive, unpack and update into our inventory, we are able to spend more time with our patients and less time on the administrative component of traditional patient assistance programs. The time savings provided to us through the Replenishment Program helps keep costs low and patient care the main focus.” Sharon Ng, Pharmacy Director of Venice Family Clinic in Venice, California.
The Replenishment Program provides a consistent supply of medicines to high concentrations of uninsured patients cared for in America’s nonprofit safety net clinics and health centers. The program complements existing traditional patient assistance programs (PAPs) through which individual companies provide free or discounted prescription medicine to low-income, uninsured patients.

The program increases efficiencies through a single, scalable platform, through which multiple companies participate in a program designed to enhance patient care through a streamlined process. The program provides medications at no cost to eligible clinics that meet the enrollment criteria. The program aims to:

  • Improve the way patients receive medications at clinics and health centers;
  • Streamline the clinics’ administrative processes spent on PAP enrollment and dispensing;
  • Maximize efficiencies in providing donated medicines to patients; and
  • Provide a scalable platform for a national program accessible to additional pharmaceutical companies and recipient clinics.

For participating nonprofit clinics and health centers, which must demonstrate rigorous internal controls for drug dispensing and recordkeeping, the program provides a single point of access to much-needed medicines from multiple pharmaceutical companies. This program eliminates the need to manage and submit duplicative applications for individual medications, which enables redirection of scarce clinical resources from administrative tasks to improved patient care.

Direct Relief’s Replenishment Program benefits from the generous support from Abbott Laboratories, Johnson & Johnson Patient Assistance Foundation, Inc., Novartis Patient Assistance Foundation, Inc., and Eli Lilly and Company. These companies provide prescription drugs that assist healthcare providers in the treatment of patients with cardiovascular disease, hypertension, hypothyroidism, neurological disease, mental health, HIV/AIDS, infection and other conditions.

View Clinic Eligibility Criteria