Guiding Principles

  1. Serve People. Improve the health of people living in high-need areas by strengthening fragile health systems and increasing access to quality health care.
  2. Lift from the Bottom, Pull from the Top. Focus on serving the most medically underserved communities in the U.S. and abroad, working with the world’s leading companies, greatest thinkers, and best institutions.
  3. Build Upon What Exists. Identify, qualify, and support existing healthcare providers over the long term and serve as a catalyst for other resources.
  4. Remove Barriers. Create transparent, reliable, and cost-effective channels to enable medically underserved communities access to essential medical resources (particularly medicines, supplies, and equipment).
  5. Play to Strengths. Partner for Other Needs. Engage in activities that address a compelling need and align with our core competencies and areas of excellence. Ally with an expanded network of strategic partners who are working on related causes and complementary interventions in order to leverage resources.
  6. Ensure Value for Money. Generate efficiencies, leverage resources, and maximize health improvement for people with every dollar spent. Maintain modest fundraising and administrative expenses.
  7. Be a Good Partner and Advocate. Give credit where due, listen carefully, and respect those served and those contributing resources.
  8. Respond Fast While Looking Ahead. In emergencies, support the immediate needs of survivors by working with local partners best situated to assess, respond, and prepare for the long-term recovery.
  9. Do not discriminate. Deliver aid without regard to race, ethnicity, political or religious affiliation, gender, sexual orientation, or ability to pay.
  10. Aim high. Combine the best of business, technology, and public policy approaches for the benefit of people in need.

Active Emergency Responses

Direct Relief staff load critical medicines and supplies on to a helicopter in San Juan on Dec. 18, 2017. The medicines went to Health ProMed Health Center on the island of Vieques, which was hard-hit by Hurricane Maria. (Photo by Donnie Hedden for Direct Relief)

Hurricanes

Hurricane Maria

Hurricane Maria churned a devastating path through the Caribbean and Puerto Rico. As the crisis unfolds, Direct Relief is responding to those in need, focusing relief efforts on the health facilities that serve people who rely on the healthcare safety net for essential services.

Refugee Crisis

Rohingya Refugee Crisis

An unprecedented humanitarian emergency has been building as hundreds of thousands of Rohingya refugees have crossed the Myanmar border into neighboring Bangladesh.

Designed for Disaster

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